Shipping Policy

  • Shipping Policy
    • This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.dualitydesigns.com/policies/terms-of-service.
    • Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
  • What are my shipping and delivery options?
    • Free Shipping
      • We offer free Economy shipping on domestic orders over $99.
    • Expedited Shipping Fees
      • We also offer expedited shipping at the following rates:

 Shipping Method

Shipping Fee

Economy

5 to 8 Business Days

 $7.50

Standard 

3 to 4 Business Days

 $15.00

Express

1 to 2 Business Days

 $30.00
    • If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
    • All times and dates given for delivery of the products are given in good faith but are estimates only.
  • Do you deliver internationally?
    • We do not offer international shipping.
  • Are there other shipping restrictions?
    • Orders cannot be shipped to P.O. Boxes.
    • Not all shipping methods are available for certain items.
    • Orders only ship on business days, which are Monday-Friday.
    • To ensure delivery is completed within the desired time frame, orders must be placed by 1pm EST.
    • Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
  • What happens if my order is delayed?
    • If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
  • How can you contact us about this policy?